Your piece comes beautifully framed and ready to hang, with tracked delivery by FedEx, DHL or UPS.
Studios across the US, Canada, the UK, Europe and Australia — fast delivery with the same Vael quality everywhere.
Where we ship
We ship to the United States, Canada, Australia, the United Kingdom and the countries of the European Union. More regions will follow.
Delivery times and costs
- United States: 3–7 business days · $9.95, free over $250.00.
- Canada: 4–8 business days · $9.95, free over $250.00.
- United Kingdom: 3–6 business days · $6.95, free over $250.00.
- European Union: 3–7 business days · $6.95, free over $250.00. VAT is included in the price.
- Australia: 5–10 business days · $14.95, free over $250.00.
- United Kingdom: [x–y] business days · [rate]. Import VAT may apply on delivery.
Shipping costs and any duties are shown at checkout before you pay.
Vael Care
Vael Care: every order is fully protected on its way to you. Your piece arrives perfect, or we replace it free of charge — just send us a photo within 14 days.
Tracking
You receive a tracking link by email as soon as your order leaves the studio. Orders containing several pieces may arrive in separate parcels.
Packaging
Framed pieces travel in several layers of bubble wrap with cardboard corner guards and a cardboard front sheet, inside a sturdy box. Our outer packaging carries no prices, so it works for gifts.
Delivery address
A complete delivery address helps your piece reach you smoothly. A second shipment is available at the new shipping cost when a parcel is returned to us.