Where do you deliver?
Studios across the US, Canada, the UK, Europe and Australia — fast delivery with the same Vael quality everywhere.
What materials give each piece its quality?
Museum-grade matte fine art paper, 310 g/m², and 12-colour pigment inks give each print deep, lasting colour. Slim solid wood framing, approx. 2 × 2.5 cm, and a UV-protective plexiglass front complete the presentation. Framed canvas features 300 g/m² canvas (99% cotton, 1% polyester), a solid 19 mm (0.75 in) pine stretcher and a floating frame with a refined shadow gap; it is PVC-free with a B1 fire rating.
How is it packed?
Several layers of bubble wrap, cardboard corner guards and a protective cardboard sheet over the front, inside a sturdy plain cardboard box with no branding or prices on the outside.
How do I care for it?
Keep your piece in a dry space with gentle, indirect light and dust the frame and plexiglass with a soft, dry cloth.
Does it arrive ready to hang?
Yes. Framed prints come assembled with a sawtooth hanger on the back. Framed canvas is mounted on a solid 0.75-inch wooden stretcher inside a floating frame.
Glass or acrylic?
Framed prints use a UV-protective plexiglass (acrylic) front: clear, lightweight and beautifully suited to your wall.
Which size should I choose?
Above a sofa or bed, aim for about two thirds of its width. See the Size & frame guide for examples.
Can I send it as a gift?
Yes. Add a gift note in your cart and we leave prices off the packing slip. Gift cards are also available.
Which payment methods do you accept?
PayPal and credit or debit cards (Visa, Mastercard, American Express, Discover). Prices are in USD.
What is Vael Care?
Vael Care on every order. Explore the coverage on our Shipping and Returns pages.
How long does delivery take?
Each piece is prepared individually for you and delivered in 3–7 business days in the United States, 4–8 in Canada, 3–6 in the United Kingdom, 3–7 in the European Union and 5–10 in Australia.